Responsible Gambling
Play for fun
Gambling should always be entertainment. Our platform gives you personal limits, self-exclusion and access to support organisations so you can stay in control.
Personal limits
Open the Personal Limits section of your account to set limits on deposits, losses, wagers, spending in one game and session time. Lower limits apply at once, while a higher limit needs e-mail confirmation and can only start after the current one ends. Deposit limits may not always work for crypto payments, so a card or e-wallet is the better choice if you want firm control.
Cooling-off
A cooling-off period pauses your play for a set time. While it runs you cannot make card or bank deposits and you receive no promotions, but you can still withdraw your balance.
Self-exclusion
Self-exclusion closes your account for a chosen period or for good, and you receive no offers during that time. Any remaining balance can still be withdrawn once your account checks are complete.
Check your habits
Ask yourself whether you gamble to pay debts, borrow to play, feel guilty about it or have tried to cut down without success. If any answer is yes, talk to our support team.
Where to get help
Gamblers Anonymous, GamCare and Gambling Therapy offer professional support. Blocking software can also restrict access to gambling sites and apps.
Protecting minors
Our services are for adults only. Parents can use parental control software to keep children away from gambling sites.
Contact us
For help with any limit, write to [email protected], use the contact form or open live chat.